Terms and Conditions

Please read these Terms & Conditions carefully before requesting to participate in, access or sign up for any of the Issues and Answers in Primary Care services, activities or online content, such as newsletters, competitions, web and mobile notifications or creating an account.

We recommend that you retain a copy of these Terms & Conditions for future reference.

Sherborne Gibbs Limited (sometimes referred to as “Sherborne Gibbs”, “SGL” “we,” “us,” or “our”) provide online registration, data management, planning and e-commerce services on behalf of Primary Care Issues and Answers (“Client”) and it’s co-brands. SGL’s registration solution may collect data and/or take payment where applicable from account registrants (“Users”, “Registrants”), invitees (“Invitees”), sponsors and exhibitors (“Supporters”) and presenters (“Speakers”) on behalf of the Client.

 

Permitted Use

Subject to what is said below, material from the Site may be downloaded, viewed, listened-to, printed, copied on the hard disk of your computer (but not photocopied) and used for: your own personal, non-commercial purposes; internal business purposes; or the non-commercial purpose of using the Site as a personal information resource in good faith ONLY.

Single copies of pages from the Site may be printed out for the sole purposes of enabling the person printing the page to retain a copy for their own personal records. Any other type of use (and, in particular, any copying or distribution of material from the Site for any commercial or business purpose) requires the prior written agreement of SGL.

You agree not to change and/or delete any content, web design and/or layout contained in that material.  Any other use of materials on this web site, including modification, distribution or republication, are strictly prohibited.

 

Restrictions

You agree that you will not use the Site:

• for the posting, uploading, emailing or other transmission of any material which infringes the rights of any person or which is unlawful in any other respect;
• in any way which is abusive, defamatory or obscene or which will harass, distress or inconvenience any person or which might restrict or inhibit the use and enjoyment of the Site by any person;
• in any way which will compromise the privacy or data protection rights of any person;
• for the posting, uploading, emailing or other transmission of any unsolicited or unauthorised advertising, promotional materials, “junk mail”, “spam”, “chain letters”, “pyramid schemes”, or any other form of solicitation or commercial exploitation;
• for the posting, uploading, emailing or other transmission of any material that contains software viruses or any other computer code, files or programs designed to interrupt, restrict, destroy, limit the functionality of or compromise the integrity of any computer software or hardware or telecommunications equipment;
• to create a database (electronic or otherwise) that includes material downloaded from the Site;
• to transmit or re-circulate any material obtained from the Site to any third party; or
• in any way that might bring Sherborne Gibbs or any of its related companies or employees into disrepute.

 

Registration

This Section shall apply where you register with Sherborne Gibbs for use of the Site or for access to online content.

You agree to provide true, accurate, current and complete information about yourself as requested by Sherborne Gibbs in any registration form (“Registration Information”). You agree to maintain and promptly update the Registration Information to keep it true, accurate, current and complete. You agree to keep any password for your access to the Site confidential and agree not to permit anyone else to have access to it. Furthermore you agree to be fully responsible for all activities that occur under your password.

You agree to immediately notify Sherborne Gibbs of any unauthorised use of your password.

 

Removal of material and cancellation of access to the Site

Sherborne Gibbs shall have the right to cancel your registration and/or refuse you access to the Site at any time and for any reason without giving you any advance notice and Sherborne Gibbs shall not be liable for any losses or damages whatsoever (other than losses or damages for death or physical injury arising out of the negligence of Sherborne Gibbs or its employees or liability for fraud) arising from your inability to access any of the pages on the Site.

Sherborne Gibbs shall have the right at any time and for any reason to remove from the Site any material posted, uploaded, emailed or otherwise transmitted by you without giving you any advance notice and Sherborne Gibbs shall not be liable for any losses or damages whatsoever (other than losses or damages for death or physical injury arising out of the negligence of Sherborne Gibbs or its employees or liability for fraud) arising from the removal of such material.

Sherborne Gibbs will not view or edit or pre-screen any contribution that you or anyone else make to the interactive pages of the Site and therefore, unless Sherborne Gibbs is specifically notified of the nature of any item of content, you cannot assume that they are responsible for having made it available on the Site.  Sherborne Gibbs shall have the right (but not the obligation) to refuse or remove any content that is posted to, or made available on, the forums or the website without the need to give any reasons for doing so.

If you object to the publication of any material placed on the Site please let Sherborne Gibbs know by calling +44 (0) 1789 766098 or by sending an appropriately worded email to info@sherbornegibbs.co.uk and they will take whatever action they deem appropriate.

 

Liability

Whilst every effort has been taken to ensure the accuracy of the information provided by Sherborne Gibbs and its employees in these pages, the contents of the Site reflect the opinions of the writers, they do not necessarily reflect the views and opinions of Sherborne Gibbs or any of its brands, they are personal to the writer and are naturally subject to change from time to time. It is the responsibility of users to check the accuracy of relevant facts and take appropriate professional advice before entering into any commitment based upon them.

Sherborne Gibbs cannot guarantee that your use of the Site will be free from error and/or uninterrupted. Sherborne Gibbs, its directors, its employees and its representatives exclude, in so far as it is legally possible, all liability and responsibility for any damages (other than liability for death or physical injury arising out of the negligence of Sherborne Gibbs or its officers) including, but not limited to, indirect or consequential damages, damages for loss of opportunity or chance, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of, or in connection with, any information on the Site or any other Internet sites or the use thereof.

Some of the pages on the Site include material (including, but not limited to, advertisements) posted by third parties. Individual users and advertisers are solely responsible for the content of advertising and other material which they submit to Sherborne Gibbs and for ensuring that such content complies with all relevant legislation. Sherborne Gibbs accepts no responsibility for the content of material posted by third parties, including, without limitation, any error, omission or inaccuracy in them.

On some of the pages of the Site users may be given the opportunity of entering into agreements with third parties. Sherborne Gibbs is not a party to those agreements, does not act as an agent for those third parties (who, in turn, do not act as agents for Sherborne Gibbs) and Sherborne Gibbs is not liable in relation to, and takes no responsibility for, any contract entered into by users with any third party.

 

Rights Clearances

The copyright, and other rights, in some of the material appearing on the Site may belong to a third party. It is your responsibility to obtain any licences or permissions that may be required to use such material and you agree to pay any costs or expenses incurred by Sherborne Gibbs which arise as a result of your failure to obtain such licences and permissions.

 

Links

Some of the pages on the Site include links to external websites. These links are included to give users the opportunity to access other pages that it is felt may be of assistance to them.

We do not accept any responsibility for the information practices of a web site you are able to access through a link on our Site.  We make no representations about any other web sites which you may access through links on our Site.

The inclusion of a link to a third party web site contained on our Site does not mean that we endorse that third party web site.

A third party web site accessed from a link on our Site is independent from us and we have no control over the content and/or management of that web site.  You view and rely upon the contents of any such third party web site at your own risk.  We accept no liability to you for the contents of and/or information on any third party web site.

We shall have no liability to you for any loss or damage you may suffer if you enter into any contract as a result of viewing a third party web site linked to our Site.

We do not guarantee that any links to third party web sites contained on our Site will function correctly.

You are not entitled to create a link to any part of our Site without our prior written consent.

 

Advertising and promotion

Some of the pages on the Site include advertising banners and other promotional messages that link to other Internet sites. By registering to use the Site, users may also be shown medical-related advertising adjacent to Site content.

Sherborne Gibbs is not responsible for the content of advertisements, hyperlinks from advertising or the content of other Internet sites.

 

Encryption

Please note that any e-mail sent to or from us via this Site and any attachments will not be encrypted.  They may therefore be liable to be compromised.  This is an inherent risk in relation to e-mail.

We do not, to the extent permitted by law, accept any liability (whether in contract, negligence or otherwise) for any external compromise of security and/or confidentiality in relation to transmissions sent by e-mail.

 

Confidential Information

The Internet is not a secure medium and privacy cannot be assured.  We cannot accept any responsibility for any harm or damage you may experience or incur by sending personal or confidential information to us over the Internet or if we send you such information at your request.

If you choose to give us personal information via the Internet we may need to correspond with you, for example, to let you know how we will use such information.  If you inform us that you do not wish to have this information used as a basis for further contact with you then we will respect your wishes.  Please see our Privacy Policy for further details.

 

Viruses

Please note that viruses and similar destructive programs are an inherent risk of communication via the Internet.

We will use our reasonable endeavours to prevent contamination of any material sent to you with any virus or similar destructive code.

Whilst effort has been taken to ensure that the pages of the Site are free from viruses, Sherborne Gibbs gives no warranties that they are indeed free from viruses and users are responsible for ensuring that they have installed adequate virus checking software.

Sherborne Gibbs excludes, in so far as it is legally possible, all liability and responsibility (other than liability for death or physical injury arising out of the negligence of Sherborne Gibbs or its officers) for any viruses or any other computer code, files or programs designed to interrupt, restrict, destroy, limit the functionality of or compromise the integrity of any computer software or hardware or telecommunications equipment or other material transmitted with or as part of:

(a) the pages on the Site or any other Internet sites; or

(b) any material downloaded from the Site or any other Internet sites.

It is your responsibility to scan what you choose to download from our Site to ensure that it is free of such items as viruses, worms, trojan horses and other similar destructive code.

 

Intellectual Property

The names, images and logos identifying Sherborne Gibbs or third parties and their products and services, are the proprietary marks of Sherborne Gibbs, and/or may be the proprietary marks of third parties. Any use made of these marks may be an infringement of rights in those marks and Sherborne Gibbs reserves all rights to enforce such rights that it might have.

All web site design, text, pictures, graphics and the selection and arrangement of them and all software compilations, coding, underlying source code, software and all other material on this web site are copyright Sherborne Gibbs Limited unless otherwise acknowledged.  ALL RIGHTS ARE RESERVED.

Infringement of our copyright in this Site or the materials associated with this Site may lead to criminal and/or civil sanctions in the UK, US and other countries.

If you believe that any content of our Site in any way infringes intellectual property rights belonging to you or any third party, please contact us immediately.

 

Severability

If any of these terms and conditions should be determined to be illegal, invalid or otherwise unenforceable, it shall be severed and deleted from the terms and conditions and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.

 

General Disclaimers

Neither we nor any of our affiliates, directors, employees or other representatives will be liable for losses arising out of or in connection with the use of this Site.

We are only providing this Site and its contents on a “as is” basis and we make no (and expressly disclaim all) representations and/or warranties of any kind with respect to this Site or its contents including without limitation warranties of merchantability and/or fitness for a particular purpose.  In addition we do not represent or warrant that the information accessible from or via this Site is accurate, complete or current.

The limitations of liability in relation to this Site apply to all damages and losses of any kind, including, without limitation, compensatory, direct, indirect or consequential damages, loss of data, income, production or profit, loss of or damage to property and claims of third parties and whether in contract, tortious liability or otherwise.

The limitations of liability in relation to this Site do not limit our liability to the extent that it cannot be limited and/or excluded by applicable law including but not limited to liability for death or personal injury due to negligence or liability due to our fraud.

You are liable for any telephone charges and any charges made by your internet service provider as a result of your use of the internet service.

Any rights not expressly granted by us are reserved.

 

Jurisdiction

The Site has been created with UK users in mind and therefore its content may not be appropriate or lawful outside of the UK. Users from outside of the UK should therefore verify for themselves whether or not it is appropriate for them to access the Site.

The terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from matters relating to the Site shall be exclusively subject to the jurisdiction of the courts of England and Wales.

 

 

Live events and webinars

SGL (sometimes referred to as “Sherborne Gibbs Limited” “we,” “us,” or “our”) provide online registration, data management, planning and e-commerce services on behalf of Primary Care Issues and Answers Live (“Client”). SGL’s registration solution collects data and takes payment where applicable from invitees (“Invitees”), sponsors and exhibitors (“Supporters”) and presenters (“Speakers”) on behalf of the Client.

 

Contract Format

No contract exists between you and either SGL or the Client until the Client has received and accepted your booking and/or registration and, if applicable, the Client has received payment in full (cleared funds). Once the Client does so, there is a binding legal contract between you and the Client.

By way of clarification, confirmation of your place will be sent to you via e-mail when you book or register, but acceptance of your offer will not take place until your booking and/or registration has been reviewed by the Client. If you do not receive correspondence from the Client to say otherwise within two weeks of receiving the first confirmation email, then your place is confirmed, in the case of a paid for booking, this will be subject to payment pending. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.

The contract is subject to your right of cancellation (see section 4).

SGL may change these terms without notice to you in relation to future bookings.

 

Description and price (where applicable) of the booking/registration

The description and price (where applicable) of the delegate place, accommodation and/or sponsorship opportunity you have reserved will be as shown on the Client’s website at the time you book or have agreed in writing with the Client.

Places are subject to availability. If on receipt of your booking or registration all places are full, the Client will inform you as soon as possible and where necessary refund or re-credit you for any sum that has been paid by you or debited from your account or credit card for the booking(s) you have paid for.

Every effort is made to ensure that descriptions and prices shown on the Client’s website are accurate at the time you book. If an error is found, the Client will inform you as soon as possible and offer you the option of reconfirming your booking at the correct level or price, or to cancel your booking completely. If the Client does not receive  confirmation within 7 days of informing you of the error, the original booking will be cancelled automatically. If you cancel the booking, or if the booking is cancelled automatically due to the expiry of the 7 day period, the Client will where necessary refund or re-credit you for any sum that has been paid by you or debited from your credit card for the booking.

In addition, where this is a cost for the booking, you may be required to pay for other items. This will be made clear on the Client’s website.

 

Payment (where applicable)

Where a payment is due, the payment for a booking can be made by any method shown on the Client’s website at the time you book. Payment shall be due before a booking is secured and the time for payment shall be a fundamental term of this agreement, breach of which shall entitle the Client to terminate the contract immediately.

There will be no confirmation of booking until cleared funds are received.

Payments shall be made by you without any deduction whatsoever unless you have a valid court order requiring an amount equal to such deduction to be paid by the Client to you.

 

Your right of cancellation

Terms of cancellation are promoted on the Client’s website, with reference to the Event you are booking and/or registering for, and will prevail at all times.

To exercise your right of cancellation, you must give written notice to the Client by fax or email, giving details of your booking, and reason for cancellation. Notification by phone is not sufficient.

Once you have notified the Client that you are cancelling the contract, the Client will refund or re-credit you (subject to any cancellation fees) within 30 days for any sum that has been paid by you or debited from your credit card for the booking.

Except in the case of misdescribed events, the Client may charge you a sum not exceeding the direct costs of reselling the place.

 

Limitation of Liability

As a consumer the Client shall not be liable to you for any loss or damage in circumstances where:

There is no breach of a legal duty owed to you by the Client or by its employees or agents;

Such loss or damage is not a reasonably foreseeable result of any such breach;

Any increase in loss or damage resulting from breach by you of any term of this contract.

Nothing in these conditions excludes or limits the liability of the Client for death or personal injury caused by the Client’s negligence or fraudulent misrepresentation.

The Client shall not be liable to you if it is prevented from carrying out any or all of its obligations by circumstances beyond its reasonable control or any event causing the whole or a substantial part of the conference or webinar being unable to be hosted or broadcast as planned. However, should this happen, the Client will liaise with you and wherever possible, offer you an alternative booking date and time.

 

Event Cancellation Legal Notice

Places are not guaranteed until payment has been received in full.

By registering for any event you are agreeing to your name and town being included in the list of attendees.

Due to the special rate negotiated for accommodation, cancellation is non-refundable. However, a request can be made to re sell the room, if successful a refund can be made. Please contact Jane Boyle at jboyle@sherbornegibbs.co.uk.

The organisers reserve the right to alter the programme without prior notice.

In the event that the conference is cancelled or cannot take place for any reason outside the control of the organisers, registration fees and accommodation booked through us will be refunded in full. The total liability of the organisers shall be limited to that of a refund only and it shall not be liable for any other loss, cost or expense, howsoever arising

Delegates are recommended to take out appropriate travel insurance.

 

Data Protection

SGL and the Client will take all reasonable precautions to keep the details of your registration and any applicable payment secure but unless SGL and/or the Client is negligent, SGL or the Client will not be liable for unauthorised access to information supplied by you. These terms will be subject to English law and the English courts will have jurisdiction in respect of any dispute arising from the contract, save that consumers resident in Scotland shall have the right to insist upon these terms being construed in accordance with the laws of Scotland and to submit to the jurisdiction of Scottish courts.

Web: www.issuesandanswers.org
Email: jboyle@sherbornegibbs.co.uk
Telephone: +44 (0)1789 766098

 

Sherborne Gibbs Limited

Sherborne Gibbs Limited is a company registered in England and Wales under number 03906550 whose registered office is at Minerva Mill Innovation Centre, Station Road, Alcester, B49 5ET, UK and whose VAT Registration Number is GB 738 9305 02